Uniex is the registered trademark of Tamam United Company, a Saudi company specialized in providing integrated logistics solutions. We offer parcel delivery, storage, packing and packaging, and warehouse management services to our clients across various cities in the Kingdom of Saudi Arabia.
We serve three main segments:
We believe that being close to our clients is at the core of our business. That’s why we strive to understand your needs and provide tailored solutions that align with your ambitions, with continuous support available around the clock. We also place special emphasis on supporting emerging businesses and welcome innovative commercial and investment ideas that are viable for study and implementation.
Yes, supporting emerging businesses is one of our top priorities. We welcome all business ideas and offer flexible solutions tailored to meet the needs of each stage of your business growth. Feel free to contact us to discuss your requirements.
Our network covers Riyadh and various other cities across the Kingdom of Saudi Arabia, and we are continuously expanding our services to include all cities.
We offer four flexible delivery options:
Yes, we provide refrigerated and frozen transport services for long-term contracts. Please contact us at info@uuniex.com.sa to discuss the terms and details of this service.
Absolutely. We have an advanced tracking system that allows you and your customers to know the exact location of the shipment at every stage of the delivery process, with instant notifications sent at each update.
Yes, we offer Cash on Delivery (COD) as one of the available payment options, along with other electronic payment methods.
We provide multiple delivery attempts to ensure your shipments are delivered. If delivery is unsuccessful, the recipient will be contacted to arrange a suitable time.
We provide comprehensive storage services, including:
Yes, we offer both permanent and seasonal storage options, and we strive to provide solutions that suit the nature of your business and the scale of your needs.
Yes, as part of our integrated logistics services, we provide professional packing and packaging solutions to ensure the safety of your products during storage and transportation. This service requires prior assessment of your products and their types before implementation.
We provide several communication channels depending on your request:
Our team is available to respond to all inquiries from 11:00 AM to 7:00 PM. We recommend providing all necessary information when contacting us to help speed up the processing of your request.
For contract requests or to start doing business with us, please contact us at: info@uuniex.com.sa , including the details of your requirements so we can provide the best suitable solution for you.
We are pleased to receive job applications via our dedicated email: hr@uuniex.com.sa . Please attach your CV and mention the desired job title.
We welcome all commercial and investment ideas that are feasible and open to evaluation. Please contact us at info@uuniex.com.sa
to share your idea, and our team will review it and get back to you.
If your shipment is delayed beyond the scheduled delivery time, please contact our customer service team via email at cs@uuniex.com.sa or via WhatsApp at +966573997108, and provide your shipment number so we can follow up on its status immediately.
Once your shipment is dispatched, you will receive automatic notifications with every update. You can also track your shipment directly using your tracking number through our website or by contacting customer service.
Our courier will contact you prior to arrival. If delivery cannot be completed, multiple delivery attempts will be made, and we will coordinate with you to schedule a suitable time for redelivery.
Yes, we offer a scheduled delivery service that allows you to choose the most convenient time to receive your shipment. Please inform the sender when placing the order so they can activate this option.
You can easily track your shipment using the tracking number provided by the sender through our website, or by contacting customer service at cs@uuniex.com.sa or via WhatsApp at +966573997108.
In some cases, updates may be delayed during sorting periods or while shipments are in transit between cities. If more than 48 hours have passed without any update, please contact customer service and we will follow up immediately.
Yes, we offer Cash on Delivery (COD). Please make sure the sender has selected this option when placing the order.
We accept cash payments as well as electronic payments (Mada).
If your shipment arrives damaged, please do not dispose of the outer packaging. Take photos of the package and its contents, and contact customer service immediately at cs@uuniex.com.sa , attaching the photos and your shipment number so we can process your complaint as quickly as possible.
Please contact our customer service immediately via cs@uuniex.com.sa or WhatsApp at +966573997108, providing your shipment number and a description of the issue. Our team will coordinate with the sender to resolve the matter.
We aim to respond to all complaints during working hours from 11:00 AM to 7:00 PM. For urgent cases, we recommend contacting us via WhatsApp for a faster response.
We are happy to assist you through the following channels:
In all cases, the policies and regulations of the Transport Authority, Ministry of Commerce, and other relevant authorities take precedence and serve as the official reference for all matters related to the regulation of the transportation, logistics, and trade sectors in the Kingdom of Saudi Arabia.
Uniex – Tamam United Company